1. Some items are Pre-order (3-4 week delivery) and some are ready to ship (ships in 1-3 business days). Each photo will state whether an item is pre-order or ready to be shipped.
2. If you need measurements we will give you them upon request by messaging us through our website.
3. Please carefully check your color and size before you place an order. After the order has been placed NO changes can be made.
4. Please make sure your ADDRESS is correct before you place your order. Your address can not be changed once your order has been placed. In the event that your item gets shipped back to us you are responsible for return shipping costs and re-processing fee of $10 USD for U.S items. We are not responsible for import fees/taxes. If you refuse to pay those said taxes and your package gets mailed back a refund will not be provided and the buyer will be responsible for return shipping/processing charges.
5. After you have placed an order any questions must be Emailed to firstname.lastname@example.org Please allow 24 hours for a response. If you do not hear from us within 24 hours let us know via Instagram. When emailing please give invoice number, email used to order & Instagram name.
6. Emails are very important and we will not respond to messages about orders via Instagram photos or Direct Messages through Instagram!
7. Please do not order a pre-order if you are not willing to wait the approximated 3-4 weeks. Sometimes there are delays.
8. NO REFUNDS OR EXCHANGES. ALL SALES ARE FINAL! If you send back an item WITHOUT authorization you as a customer are responsible for return shipping charges. A refund/exchange will NOT be accepted.
9. We are NOT responsible after your item is shipped! We can not be responsible if USPS damages your item during mailing. Please contact them directly.
10. In the event that your item arrives damaged it is your responsibility to contact us within 48 hours from the time that USPS tracking has said it was delivered. Please emails us with photos of the package and the item.
12. Due to the different monitor settings and photographing lighting the item color may be slightly different from the item shown in the photo. Due to hand measurement please allow up to an inch in difference. Please allow for slight pattern placement, color changes and button placement from original photo.
13. It is strongly recommended that your items be hand washed in cold water and air dried. Always lay flat and air dry. Some items are spot treated only items. We are not responsible for the condition of the item after it has been washed or worn.
14. We are not responsible if your item does not fit your little one. If you are unsure of sizing please contact us via our contact form on our website and ask for specific measurements. We are also not responsible if your child does not like the texture of the material.
We truly appreciate your business and if you ever have any questions don't hesitate to ask. Thank you!